Introduction
This Privacy Policy explains how comparedigitalservices.com (“we,” “us,” “our”) collects, uses, stores, and protects personal information relating to our users, clients, and digital service partners. We aim to handle personal information responsibly and in accordance with applicable privacy and electronic communications laws.
Information We Collect
When you access, enquire about or use our partner services, we may collect:
- Communications: support requests, email correspondence, consent records.
- Business & Contact Details: business name, business registration number, address, email, phone number.
- Representative Details: names, roles, and contact information for authorised contacts.
- Billing & Transaction Data: purchase and subscription records, transaction details, invoices, payment status and information made available to us by third-party payment processors.
- Usage & Device Data: IP address, browser or device information, access logs and other technical information that may be collected when you use our Platform or provider services
- Provider Profile & Directory Information: business descriptions, service categories, website links, logos, images and other information you choose to submit for provider profiles or directory listings.
- Lead Alert Preferences: services, locations, lead types and other preferences you select for receiving relevant lead opportunities.
How We Use Your Information
We use your personal information to:
- Detect and prevent fraud or misuse of our platform.
- Provide, administer and manage Lead Services, which may include individual leads, lead packages, subscriptions, trials, promotional offers or other provider services.
- Provide, manage and secure access to the Digital Provider Area and other restricted provider features.
- Communicate with you about Lead Services, provider access, transactions, directory participation, promotions and support enquiries.
- Create, manage and display provider directory listings where you have submitted information for that purpose.
- Maintain records to comply with our legal and regulatory obligations.
- Send and personalise Lead Alerts based on the services, locations and other preferences you have selected.
Disclosure of Information
- Public Directory Listings: information you submit for a provider directory listing may be displayed publicly, including your business name, website, services, logo, description and other information intended for publication.
We may disclose your information to:
- Business Transfers: in the event of a sale, merger, or acquisition — subject to confidentiality undertakings.
- Service Providers: e.g. payment processors, hosting and email-delivery partners — each bound by confidentiality.
- Legal & Regulatory Bodies: if required by law or to protect our legal rights.
Data Security & Retention
We take reasonable technical and organisational measures to protect personal information and use reputable third-party service providers where required to operate the Platform.
Access is restricted to authorised personnel only.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining business records and meeting applicable legal, accounting and regulatory requirements.
Access & Correction
Under applicable privacy laws, you may have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies.
To exercise these rights, please contact us at support@comparedigitalservices.com. We will respond within the timeframes required by law.
Marketing Communications & Spam Act Compliance
We may contact digital service businesses using publicly available business contact details where our services are relevant and where such contact is permitted by applicable law.
We clearly identify Compare Digital Services, explain why we are contacting the business, and provide a simple unsubscribe option in our marketing communications.
We do not knowingly use personal contact information for marketing where such use would be prohibited by applicable law, and we do not continue contacting anyone who has opted out or asked to be removed from our marketing lists.
You may withdraw consent or opt out at any time by clicking “unsubscribe”, replying “unsubscribe”, or contacting support@comparedigitalservices.com
Changes to This Policy
We may update this policy from time to time. All changes take effect when we publish the revised policy.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at support@comparedigitalservices.com
Thank you for using comparedigitalservices.com. We value your trust and are committed to protecting your privacy.
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